Cyberix

AI WhatsApp chatbot

An AI WhatsApp chatbot that replies in under 12 seconds, 24/7

Built on the official WhatsApp Business API. It qualifies leads, books appointments and hands over to a human when needed; everything lands in your CRM.

Channel
Official Meta API
In production
22 chatbots
Reply time
Under 12 s, 24/7
Message us on WhatsAppBook a demo
Cyberix mascot
WhatsApp list message · the customer picks and the bot books

Features

Everything the chatbot does for your business

WhatsApp's native pieces, wired to AI and to your CRM.

  1. 01

    AI replies 24/7

    AI trained on your business answers day, night and holidays. No lead waits until Monday.

    See it in WhatsApp

    Template carousel · up to 10 cards

  2. 02

    Book and qualify with Flows

    Forms inside the chat: service, date and time in Google Calendar. Your team only talks to people who are ready.

    See it in WhatsApp

    WhatsApp Flows · native form

  3. 03

    Meta-approved templates

    Reminders and campaigns to segmented lists, measured conversation by conversation.

    See it in WhatsApp

    Meta-approved marketing template

  4. 04

    Buttons and lists

    Option menus instead of free text. Fewer misunderstandings, faster answers.

    See it in WhatsApp

    Reply buttons · up to 3

  5. 05

    Catalog and orders in the chat

    Show products and build the order without leaving WhatsApp.

    See it in WhatsApp

    Multi-product message and cart

  6. 06

    Multi-agent inbox and human handoff

    Several agents on one number. The bot hands over the full conversation and the customer never repeats anything.

    See it in WhatsApp

    Human handoff with context

Message types

One channel that fits any need

Beyond lists, buttons, templates, Flows and catalog, a WhatsApp chatbot on the official API can use six more message types. Location: confirms an appointment with the business address and map. Document: sends quotes and invoices as PDF inside the chat. Voice note: the bot transcribes the customer's audio and replies in text. Reminder: a utility template arrives outside the 24-hour window, for example the day before an appointment. Review: when a case closes, a button takes the customer to leave a Google rating. Click-to-WhatsApp ad: the conversation starts from a Meta campaign and the bot knows which ad opened it. Cyberix combines these messages according to each business's flow; all of them travel through Meta Cloud API and are logged in Cyberix CRM.

  • Location

    Appointment confirmation with address and map.

  • Document

    Quotes and invoices as PDF inside the chat.

  • Voice note

    The bot transcribes the audio and replies in text.

  • Reminder (utility template)

    Arrives outside the chat's 24-hour window.

  • Review on close

    Asks for a Google rating when each case ends.

  • Click-to-WhatsApp ad

    The conversation starts from your Meta campaign.

How it works

Live in four steps

We do the technical setup. You approve the flows.

  1. 01Connection

    We connect your number to the official API

    We verify your business with Meta and activate the WhatsApp Business API.

  2. 02Design

    We train the AI and design the flows

    From your FAQs, catalog and calendar we define what the bot answers and when it hands over.

  3. 03Integration

    We connect the CRM and the calendar

    Cyberix CRM and Google Calendar linked so nothing is copied by hand.

  4. 04Launch

    We go live and tune

    We launch, read the real conversations and refine the answers with your team.

Book a demoMessage us on WhatsApp

Solutions by area

One chatbot for every team

Campaigns that talk back.

Broadcasts
Approved templates to segmented lists.
Ads
Every ad click opens a conversation that qualifies.
Tags
Segment by interest, city or funnel stage.
Metrics
Deliveries, replies and sales per campaign.
whatsapp chatbot marketing and campaigns - Cyberix
01Marketing

App or API

WhatsApp Business App or the official API?

The app is fine to start. The API is what lets you automate with several agents without risking the number.

AgentsWhatsApp Business App

One number on a few devices.

Official Meta API

Several agents on one number from a panel.

AutomationWhatsApp Business App

Quick replies and away message.

Official Meta API

AI chatbot, Flows and human handoff.

OutboundWhatsApp Business App

Broadcasts limited to saved contacts.

Official Meta API

Approved templates to segmented lists.

IntegrationsWhatsApp Business App

No CRM or calendar.

Official Meta API

CRM and calendar integrated.

Ban riskWhatsApp Business App

High with unofficial automations.

Official Meta API

Official Meta channel.

Behind the bot

Integrations and compliance

It connects to our CRM and your calendar. The privacy policy rules apply to the bot too.

Works with

  • Cyberix CRM (Cyvro)
  • Google Calendar
  • Meta Cloud API

Compliance

  • Official Meta API

    Approved infrastructure, no ban risk for automating.

  • Law 1581 and encryption in transit

    Data processed under Colombian law; messages over HTTPS/TLS.

  • AI notice and human handoff

    The assistant identifies itself as automated and the customer can ask for a person any time.

  • No training on your data

    We never use conversations to train our own or third-party models.

whatsapp chatbot team and integrations - Cyberix

Frequently asked questions

06 questions

What is a WhatsApp chatbot and how does it work?

A program on the official API that reads every message, replies with AI trained on your business and hands over to a person when needed.

How much does it cost?

Meta charges per conversation by category and country; Cyberix's service is quoted by scope. You get the quote in the demo.

Can I keep my current number?

Yes. We migrate your number to the API and, with Meta's CoExistence, you can keep using the app alongside if your account qualifies.

How long until it is live?

It depends on Meta's business verification and the flows you approve; we give you a concrete date in the demo.

Does it integrate with my CRM or calendar?

Out of the box with Cyvro (our CRM) and Google Calendar; other integrations are scoped per project.

Do you serve companies outside Colombia?

Yes: Colombia, the United States and Canada, in Spanish and English.

Ready to automate your WhatsApp?

A short demo to see what to automate first. You keep your number.

Book a demo