About
Two engineers,
one stubborn idea.
No call center. Whoever hires us talks to whoever builds it.
Alexander FlórezCEO and co-founder
Yeison ToroCTO and co-founder
Founded
2024, Medellín
- Since 2024
- Medellín
- 22 chatbots in production
- 3 countries
That a small company can serve like a large one. Since 2024 we have built and operated the automations that make it possible, and we are still the team you talk to directly.
How it started.
Cyberix started in February 2024 on a simple premise: AI automation did not have to be a luxury reserved for corporations. If a team of five can operate like a team of fifty, competition stops being decided by size.
What began as two engineers obsessed with taking repetitive work out of the way is today a platform that handles conversations, qualifies, books appointments and answers reviews while the client's team sleeps.
We have not grown into a support centre with tickets and escalations. Whoever hires us talks to whoever builds, which is still the best guarantee that what is promised is what gets delivered.
The two people behind it.
We are not a corporation with thousands of employees. We are the two founders: we still answer when you write, and we still design every automation that ships to production.
Alexander Flórez
CEO and co-founder
Runs the commercial operation, the product and the direct relationship with every client. If you write on WhatsApp, he is probably the one who answers.
View profileYeison Toro
CTO and co-founder
Runs the engineering of the CRM and Cyberix Labs: architecture, WhatsApp and Google integrations, external APIs and backend. Whatever scales in production went through his hands first.
View profile
What has happened since.
February 2024
Founding
Alexander and Yeison incorporate Cyberix S.A.S. in Medellín, with the idea of bringing AI automation to companies of any size.
2024
The first clients on WhatsApp
The first teams start serving their customers around the clock with WhatsApp chatbots, without hiring a night shift.
July 2025
Bilingual site and campaigns
The site ships in Spanish and English and each service gets its own page: WhatsApp first, Google Business and the blog in August.
September 2025
Public plans
Pricing goes on the page, per channel and with no forced contracts. Each service is contracted separately.
April 2026
Own CRM and online billing
WhatsApp, Google Business and conversations land in one pipeline inside the Cyberix CRM, and clients pay and check their invoices from the portal.
2026
Three countries, two languages
The operation serves clients in Colombia, the United States and Canada, with support in Spanish and English. Social media and a voice agent are on the way.
What we do, exactly.
The long description is in the terms of service; this is the short one.
We design, build and operate conversational AI automations for companies.
We work on the channels where your customers already write to you: WhatsApp and Google Business today; social media and a voice agent are on the way.
We build custom when the case does not fit the catalogue: integrations, backend and web work.
We operate what we build. We do not hand over a setup and disappear.
What drives us.
Three principles you notice in the contract, not just on the page.
Results over technology
We do not install artificial intelligence because it is fashionable. If a tool does not move a number in your operation, it does not stay.
You talk to whoever builds
No tickets, no intermediaries, no account manager forwarding your question to someone else. Direct access to the founders when you need it.
A clear contract, no fine print
Under Colombian law, with price, scope and schedule in writing. Over your customers' data you are the controller and we are the processor, and it is signed that way.
The best first step is a conversation.
Half an hour to understand your operation and tell you whether there is something to automate. If there is not, we say so.
