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About Us

Wemakeyourteammoreproductivesoyousellmoreandgrowfaster

We're a small team based in Medellín. We build AI chatbots, Cyberix CRM and custom automations in Cyberix Labs — so your team closes more deals with less operational drag.

0+ years
Building AI automation
0+
Teams in Colombia, USA and Canada
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Less time on operational tasks

Our Mission

Any business, regardless of size, should be able to serve 1,000 customers with the effort of 10. Every automation we build makes your team more productive and your business more profitable.

Our Vision

A market where no business loses a sale because they ran out of time to respond. Where AI isn't a luxury for big companies, but the competitive edge of any team that wants to grow.

Our Values

Results over technology

We don't implement AI because it's trending. Every tool we put into your operation has to prove it improves your numbers before it stays.

If something doesn't work, we fix it

We don't send a manual and disappear. We're your long-term automation team — direct access, no support tickets.

No fine print

B2B contract under Colombian law. We tell you exactly what each automation does, what it costs to maintain, and what to expect. We do well when you do well.

How We Got Here

Our Story

We started with an uncomfortable question: why do big brands respond in seconds and small businesses in hours? We decided that had to change.

2020

The question that started it all

Alexander and Yeison noticed that small businesses were losing sales not for lack of product, but for lack of time to respond. Cyberix was born to close that gap with AI.

2021

The first 50 teams automated

We launched our first WhatsApp AI chatbots. Within 6 months, 50 teams were responding to their customers 24/7 without growing their headcount.

2022

Cyberix Labs is born

We expanded with custom development, AI-powered social media and voice agents. Cyberix Labs started building integrations, apps and backend performance tuning for anyone who needed more than the catalog.

2023–2024

Certified and scaling

Meta, Google Cloud and AWS certified us as official partners. Today we process over 2 million automated conversations per month, with Cyberix CRM as the unified pipeline.

Numbers that speak for themselves

Our Impact

Don't take our word for it. Here are the results our clients actually measure.

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Active teams

Teams that today serve more customers, respond faster and operate with less manual effort thanks to Cyberix.

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Would recommend us

9 out of 10 clients would recommend Cyberix. Not because we ask them to — because the results make them want to share it.

0M+

Automated messages

Conversations the bot closed on its own or escalated to the right human. Each one: a customer served, a lead captured, a sale that didn't slip away.

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Less operational time

What used to take hours of manual response now happens in seconds. Time your team spends on what actually generates value.

Active Certifications

Backed by Industry Leaders

Meta

Meta Business Partner

Priority access to Meta Ads support and beta features

Active since 2023
Oficial
Google

Google Cloud Partner

Infrastructure and technical support certified by Google

Active since 2023
Oficial
AWS

AWS Solution Provider

Scalable cloud architecture certified by Amazon

Active since 2024
Oficial
27001

ISO 27001 Certified

Your data protected with bank-grade security standards

Active since 2024
Oficial

What these numbers mean for you

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businesses already automated

All sizes and industries. If they have WhatsApp, social media, or handle customers, we've probably already solved the same problem you have.

0M+

conversations handled automatically

Every one was a customer answered in seconds, not hours. A qualified lead without anyone having to type it out by hand.

0%

less time on repetitive tasks

That's what our clients report in the first 60 days. Time they now use on sales, strategy, and what really matters.

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guaranteed uptime

Your automations don't take vacations or rest on Sundays. Contractual SLA with support included.

The two people behind Cyberix

Who We Are

We're not a corporation with thousands of employees. We're the two founders — we still answer ourselves when you message us, and we still design every automation that ships to production.

Alexander Florez

Alexander Florez

CEO & Co-Founder

Leads commercial operations, product and the direct relationship with every client. If you message us on WhatsApp, he's probably the one who replies. His focus: no team should lose a sale because their operation runs slow.

Yeison Toro

Yeison Toro

CTO & Co-Founder

Leads the engineering behind Cyberix CRM and Cyberix Labs: architecture, WhatsApp / Google / third-party API integrations and backend performance tuning. If something scales in production, it passed through his hands first.